TY - JOUR
T1 - Benefits and costs of closed innovation strategy
T2 - Analysis of Samsung's Galaxy Note 7 explosion and withdrawal scandal
AU - Yun, Jinhyo Joseph
AU - Jeon, Jeong Hwan
AU - Park, Kyung Bae
AU - Zhao, Xiaofei
N1 - Publisher Copyright:
© 2018 by the authors.
PY - 2018/6/21
Y1 - 2018/6/21
N2 - The Samsung Galaxy Note 7 has been withdrawn from the market after a number of the devices exploded after its launch in 2016. Our research seeks to answer three questions and proceeds as follows. Did the closed innovation of Samsung trigger the Galaxy Note 7 withdrawal? If so What are the costs and benefits of Samsung's closed innovation? From among the qualitative inquiry methods, this study used case study research. From this research, we isolated three important implications. The first is the benefit and cost of Samsung Electronics' closed innovation strategy. The second is the internal impact of the Galaxy Note 7 explosions on Samsung Electronics. The third is that success in open innovation strategies requires a great investment to produce strong effects.
AB - The Samsung Galaxy Note 7 has been withdrawn from the market after a number of the devices exploded after its launch in 2016. Our research seeks to answer three questions and proceeds as follows. Did the closed innovation of Samsung trigger the Galaxy Note 7 withdrawal? If so What are the costs and benefits of Samsung's closed innovation? From among the qualitative inquiry methods, this study used case study research. From this research, we isolated three important implications. The first is the benefit and cost of Samsung Electronics' closed innovation strategy. The second is the internal impact of the Galaxy Note 7 explosions on Samsung Electronics. The third is that success in open innovation strategies requires a great investment to produce strong effects.
KW - Benefits of closed innovation
KW - Closed innovation
KW - Cost of closed innovation
KW - Not invented here syndrome
KW - Samsung Galaxy Note 7 explosion
UR - http://www.scopus.com/inward/record.url?scp=85050406047&partnerID=8YFLogxK
U2 - 10.3390/joitmc4030020
DO - 10.3390/joitmc4030020
M3 - Article
AN - SCOPUS:85050406047
SN - 2199-8531
VL - 4
JO - Journal of Open Innovation: Technology, Market, and Complexity
JF - Journal of Open Innovation: Technology, Market, and Complexity
IS - 3
M1 - 20
ER -